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Why it pays to kill your
babies
Like many people,
I am extremely proud of the products my company sells. I believe
that our software tools make it possible for clever designers to
create equipment that only a few years ago might have existed only
in the imagination of science fiction writers to be used by Captain
Kirk and his ilk.
Which makes
it all the more difficult when I, together with my colleagues, am
told to 'de-emphasise' a favoured, best-selling, much-loved product.
After all, this is the tool that has paid our wages for so long,
enabled me to win the bonus that paid for that holiday in the sun
or new car, and put our kids through school. We all invest a lot
of ourselves in a product, and to be told that it is no longer 'strategic',
or that it has been 'superseded', can lead to a real feeling of
loss.
You might be
tempted to say "Get a Life", and you'd be right, because no matter
how successful a product has been there is no room for sentiment
- a healthy company must always move forward.
In fact, the
seeds of a product's eventual replacement should be sown even before
the current model has been introduced. In my company, Avant!, we
have whole teams of designers working in separate locations doing
just that. Even though we pride ourselves on being the leaders in
the field, we know that if we don't "kill our own babies" by introducing
better products, someone else will.
If you look
at it dispassionately, it's obvious. Who better than the inventor
of a product to architect its natural successor? When you've lived
with a product, you know both its strengths and its weaknesses.
You have valuable installed user base feedback to analyse and market
research ready to hand.
But on the
other hand, you can get too close to a project. You start answering
necessary questions such as "Why have we done it this way?" with
the peevish and inexcusable "Because we always have". Product introductions
become mere upgrades, rather than real, significant steps forward
that deliver 'must-buy' features and benefits. And before you know
it, your baby - which used to be a bright and wondrous thing - is
ponderous, overloaded with unnecessary code and failing to cut it
with the new wonderkids on the block.
So you have
to be tough. At Avant!, we had a team of highly skilled architects
and engineers working apart from the rest of the company for three
years to develop products to replace our own market-leading Apollo-II
place and route integrated circuit design tool. Astro was introduced
early in 2001, but let me tell you now; we're already working on
new approaches. When the time is ready, we know that we'll have
to be ready with Astro's replacement - and it had better be good,
or we'll be the ones who get left behind as yesterday's men.
Society's demands
have made its designers and engineers hungry for technology. So
technology companies must be prepared to keep moving - keeping the
best of what they have and replacing outdated ideas with new ones.
Maybe then we are not "killing our babies". A better analogy might
be that just as with children, products must be given the freedom
to develop and take onboard new ideas and influences, sometimes
in the process becoming almost unrecognisable from when they first
appeared.
- Avant!
Corporation
e106@industrialnetworking.co.uk
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